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 The driver delivers products to the customers. This is the basic distribution activity. In most companies, distribution costs are one of the largest costs of their business. The customer order may have been presold, in which case, the driver is merely delivering the product which was ordered. Other customer stops may not be presold. This is called ‘Driver Sell’ or ‘Conventionally Delivered’ routes. This formerly was, and in some territories, remains the most common method to sell product. The driver will stop at each customer, and sell product he has on the truck. This method takes more time, and has the risk of the truck not having the products to fill a customer’s requirements. The driver may also carry a hand held computer system, together with a printer. The driver keys the products delivered for each customer into the hand held unit, and it will price and print the invoice. At the end of the day, his information can then be transmitted into the central computer system at the office. At the end of each day, a route reconciliation is done. Two basic items are reconciled:
Normally, the driver is held responsible for any differences in cash or product from his activities on the route each day. | Back to Top |
Garman Routing Systems, Inc. |